When your business relies on importing/exporting merchandise, the freight forwarding company you choose needs to do more than get your shipment from point A to point B. Choosing freighter forwarding agents that will be true logistics partners can make a big difference in the success of your company. These tips can help you choose the best freight forwarding agents for your needs.
1. Choose a Freight Forwarder That’s Big Enough to Handle all of Your Needs
It’s important for your company to work with a freight forwarder that has carrier contracts with a variety of carriers. The more options your freight forwarding agent has for carriers, the better the chance that your shipment will get on board a ship sooner and your goods will get to their destination faster. At LILLY + Associates International, we have contracts with more than 50 ocean shipping carriers which will ensure that your load gets where it needs to be—on time.
2. Contract with a Freight Forwarding Agent that Has a Good Network of Global Agents
When you choose a freight forwarding company with a solid network of agents at origin/destination ports, you’re assured of better information flow, which allows for handling the logistics more smoothly. You’ll know where your shipment is and can get someone to intervene more quickly if there are problems.
3. Make Sure You Work with a Freight Forwarding Company in Good Financial Shape
It’s always important to work with companies that are on solid financial footing. Every freight shipper has nightmare stories about cargo shipments stuck in storage because the freight forwarder failed to pay the ocean carrier in a timely manner. Treat your freighter forwarding agents just as you would any other potential business partner. We’ve recently experience a 44 percent growth rate, which speaks to our financial strength.
4. Expect Excellent Communication with Your Freight Forwarder
The best freight forwarder agents will provide you with personal service. You should be assigned a specific person to handle your cargo and your needs, and you should be able to reach them directly. The lines of communication should always be open, and the company/agent should take accountability to manage issues if and when they arise. We offer convenient online tracking tools that allow you to check on the status of your load when you need to.
You depend on freight forwarder agents to be your eyes and ears on the ground when you work with imports and exports. At LILLY + Associates International we promise to work with you as a valued team member instead of treating you as an inconvenience like other shipping companies are known to do.